Privacy Policy
Privacy Policy (Last Update 10/06/2025)
1. Introduction & Data Controller
At TrevisLabs ("we", "our", or "us"), accessible from https://www.trevislabs.com, one of our main priorities is the privacy of our visitors. This Privacy Policy outlines how we collect, use, and protect your personal information.
The Data Controller for your personal information is:
FRD Labs Gaming Studios FZCO (trading as TrevisLabs)
DUQE Free Zone, Dubai, UAE
Contact email for privacy inquiries: privacy@trevislabs.com
2. EU Representative (Article 27 GDPR)
As we are established outside the European Union, we have appointed an EU Representative to act on our behalf regarding our obligations under the General Data Protection Regulation (GDPR).
Name: D. Wendy Molinari
Address: Via degli Artisti 15A, 56030 Casanova (PI), Italy
Email: wendy@freddstudios.com
3. Information We Collect & Legal Bases
We only collect personal information when we have a legal basis to do so under GDPR Article 6(1). The table below outlines the data we collect, why we collect it, and our legal basis:
| Purpose | Data Collected | Legal Basis (GDPR) |
|---|---|---|
| Operating the Website | IP address, browser type, standard server logs | Legitimate Interest (Art. 6(1)(f)) to ensure security and proper functioning |
| Responding to Inquiries | Name, email, message contents | Pre-contractual measures (Art. 6(1)(b)) or Consent (Art. 6(1)(a)) |
| Website Analytics | Usage data, interaction metrics | Consent (Art. 6(1)(a)) via cookie banner |
| Marketing & Advertising | Email (for newsletters), ad tracking data | Consent (Art. 6(1)(a)) |
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes set out in this policy:
- Contact Inquiries: Up to 3 years after our last communication.
- Server Logs: Typically deleted automatically within 90 days.
- Cookie Consent Records: 3 years for legal accountability.
- Analytics Data: Retained according to our third-party provider's (e.g., Google Analytics) standard retention period, usually 14-26 months.
5. International Data Transfers
FRD Labs Gaming Studios FZCO operates globally. The information we collect from you may be transferred to, stored, and processed in the United Arab Emirates, the United States, and other countries where our third-party service providers (such as hosting and database providers) operate.
For users in the European Economic Area (EEA) and the UK, we ensure your data receives an adequate level of protection by utilizing Standard Contractual Clauses (SCCs) approved by the European Commission, or by transferring to countries deemed adequate by the European Commission.
6. Cookie Policy
We use cookies and similar tracking technologies to track activity on our Site. You can customize your cookie preferences at any time using our cookie settings panel.
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| cookie_consent | Necessary | Stores your consent preferences | 1 year |
| _ga, _ga_* | Analytics | Google Analytics tracking (only set if you consent) | 2 years |
7. GDPR and UK GDPR Data Protection Rights
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, under certain conditions.
- Right to Restrict Processing: Request a pause on processing your data.
- Right to Object: Object to our processing of your personal data.
- Right to Data Portability: Request transfer of your data to another organization or to you.
To exercise these rights, please contact us at privacy@trevislabs.com. We have 30 days to respond.
Supervisory Authority: You also have the right to complain to a Data Protection Authority. In the UK, this is the Information Commissioner's Office (ICO). In the EU, you may contact the supervisory authority in your country of residence (e.g., the Garante per la Protezione dei Dati Personali in Italy).
8. US State Privacy Rights
Depending on your US state of residence (including California, Virginia, Colorado, Connecticut, Texas, Oregon, and others), you may be granted specific rights regarding your personal information:
- Right to Know / Access: Know what data we have collected, used, shared, or sold.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Correct inaccurate personal information.
- Right to Opt-Out: Opt-out of the "sale" or "sharing" of personal information, or the use of your data for targeted advertising.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To make a request under these state laws, contact us at privacy@trevislabs.com.
Do Not Track & Global Privacy Control (GPC): We honor the Global Privacy Control (GPC) signal. When detected, our systems treat it as a valid request to opt out of the sale or sharing of your personal information and targeted advertising.
9. Children's Privacy
We do not knowingly collect Personal Identifiable Information from persons under 16 years of age (or under 14 years of age where required by local law, such as in Italy). If you believe that a child under this threshold has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.